The Coronavirus Has Changed the Way Restaurants Operate
New procedures and precautions have become necessary to reduce the spread of germs. Employees will return only if they feel safe. Preventative measures such as increased distancing & frequent cleaning are necessary. Customers will return for dine in when they see that active methods such as sanitation stations or contactless options have been set up. However, to prevent the spread of germs, additional processes means more time & work are required.
Reduce the Sharing of Menus and Amount of Surfaces to Clean
Let’s face it, we share everything. From dishes to cutlery, and sometimes even glasses and straws. New solutions are required to prevent the risk of transferring germs and create a safer environment. One major point of contact that consists of multiple surfaces and exchanged between employees and customers are menus.
Handing out, passing around, and flipping through menus accumulate germs on their surface. Collecting the menus when finished puts employees at risk. Employees need to wipe and sanitize laminated menus or even throw away one time use menus which require constant reprinting.
Reducing the number of times a menu is passed around can mitigate the risk of germs spreading.
How Digital Menus can Reduce the Transfer of Germs
Cleaning traditional menus is time consuming, especially when a menu has more than 5 pages. Instead of sanitizing menus or disposing one-time menus after every use, digital menus viewed on a customer’s phone can greatly reduce the time and labour necessary to maintain physical menus.
With dishes appearing on customer’s phones, there is no need to hand out traditional menus, keeping employees and customers safe. Digital menus provide a more flexible and versatile solution in a contactless environment by combining the use of QR codes and mobile devices.
QR Codes Reduce the Number of Touch Points
QR codes offer greater convenience and safety for customers and employees as they eliminate multiple touch points. A single QR code provides a contactless option for a customer to view a menu when printed and placed at the entrance, till, or table.
Printing One QR Code Per Table
Placing one QR code on each table can be more effective than providing menus for each customer. Customers accessing menu information can scan the QR code, greatly reducing the risk for the spread of germs.
Eliminating a Touching Surface Altogether
There is no need for anyone to touch a QR code to use it when placed at a table. Users only need to point their mobile phone camera at the QR code from a distance to be able to access a digital menu. This contactless solution eliminates any required cleaning or sanitation of surfaces that comes with physical menus.
One Code, Unlimited Menus
Sanitizing traditional menus after every use will greatly deteriorate it’s quality and lifetime use, requiring replacements more frequently and sooner than normal. QR codes are rarely touched so require minimal maintenance and less cleaning. The same code can be used an infinite amount of times and reprinted at near zero cost.
Adapting to the New Normal
By eliminating shared items such as traditional menus, the risk of transferring germs as well as time and labour required for cleaning can be reduced. Active initiatives taken by restaurants provide employees and customers an environment that feels safer and welcoming.